AP Intego launches small business customer platform
AP Intego announced the launch of its small business customer platform to allow policyholders to manage their coverage.
“We’re adding thousands of new customers each month through our successful affinity partnerships , which include many of the nation’s top small business ecosystems. We’ve been able to scale through technology integrations with our affinity partners and with our carrier partners, as well as by continuously improving our operational infrastructure. As our growth continues to accelerate, our customer platform creates a convenient and very user-friendly access point for self-service policy management.” – Steve Hauck, Co-Managing Director at AP Intego .
Small business customers can now view information about all current and previously owned policies, regardless of policy type, including coverages, premium payment history, claims information and other details. They can also generate, download and share new and previously requested certificates of insurance. Customers can also use the platform to better understand their current coverages, make more informed insurance decisions and take actions to address their unique insurance needs. For example, AP Intego can make recommendations on incremental coverages and customers can request quotes on policies of any type, including business owners policies (BOP), Pay As You Go workers’ comp, general liability, professional liability, commercial property, cyber liability, commercial auto and other policies.
“Our goal was to digitally empower customers to find their best coverage at the best price, and manage those policies when and where it suits them. And across our industry today, the majority of small business owners shopping for insurance online still need reassurance or assistance from a knowledgeable agent relative to price and coverage. So we built our Platform to make these interactions easier while also delivering an end-to-end online experience when customers want it.” – Eric Harnden, Co-Managing Director of AP Intego.
Bottom Line: Serving “more than 60,000 small business customers” with “more than 10,000 service interactions per month.”