Marketing Associate at Ushur
Digital transformation is sweeping the insurance landscape, and insurance leaders everywhere are being asked to pick up the torch of modernization efforts for their companies. Conversational AI is an essential part...
What is it? Why is it costly? How should we avoid it? Why should we avoid it? Channel hopping is a phenomenon common to the insurance world that is defined...
Introduction In this three-part series of blog posts, we address why open enrollment is so important to employees, their employers, and health insurance plans. Unfortunately it is also a process where employees may delay...
Written by – Leandra Naranjo, Community Manager, at Ushur Ushur is thrilled to announce the launch of the Ushur Community; a growing network of Ushur customers, industry experts, and those...
After having to host last year’s event virtually, ITC Vegas 2021 was filled with energy, excitement, and plenty of opportunities to share expertise about the direction that insurance is heading...
In this three-part series of blog posts, we address why open enrollment is so important to employees, their employers, and health plans. And yet it is an event that many employees overlook,...
The Insurance Claims Experience Most of the time customers are going through the claim process after some kind of accident or emergency, whether it is personal, at their place of...
Health plans in the post-Affordable Care Act world know that the more people who sign up for coverage during open enrollment, the wider the risk pool is. Similarly, having more employees...
By Simha Sadasiva, CEO and Co-Founder, Ushur Culture. It’s one of the most often discussed yet least understood components of any successful organization. Our industry, in particular, is obsessed with the...
The promise of the new era of digital communications lies in reducing customers' queries, increasing their satisfaction, and all before they ask.
By Simha Sadasiva, CEO and Co-Founder, Ushur Automation and AI might be the two hottest technologies in the world right now. With adoption comes conversation, and lots of it. Our...
In this article we will look at the following key areas: Prioritizing Customer Experience Five Key Essentials in Customer Experience Automation™ Speed and Capability on the Ushur platform Key Areas...
Written by – Michael Fisher, VP of Product and Operations at Ushur When people think of automation, and in particular the ROI of automation, they typically think that the return part of that equation is...
The digital transformation of P&C insurance is crucial for its success in a world where customers are increasingly looking to their mobile, digital devices for products and services that meet...
Written by – Maggie Parkhurst, Marketing Manager at Ushur When embarking on a digital transformation journey, insurance companies need to think, act, and expect differently than they have before, especially...
