bolt launches device protection

bolt announced the introduction of its device protection capabilities in the United States with the launch of a partnership with Chat Mobility, a provider of wireless services to rural customers in southwest and south central Iowa.

The companies will work together to introduce Total Defense Device Protection to Chat Mobility customers, which covers a range of incidents including loss, theft, accidental damage, and malfunction. Customers can make claims through a digital claims portal, with coverage for up to two replacements within a rolling 12-month period.

“Device protection is a critical part of Chat’s comprehensive offering to our subscribers. It’s important that we partner with someone we trust. bolt has both the experience and the tech capabilities to deliver a fast, digital, and hassle-free customer experience, and we know they can also partner with us to innovate and find new opportunities to meet more of our subscribers’ needs. This relationship opens the door for Chat to deepen our collaboration with bolt to offer other insurance products to our subscribers, and ensure we continue to enhance our subscribers’ experience and loyalty.” – Velma Schrader, COO at Chat Mobility.

“We are thrilled that the Chat Mobility team has entrusted bolt to take their device protection program to the next level. Chat Mobility is a pioneer in offering innovative products to its customers, and together we can unlock the next chapter of insurance for wireless. We look forward to expanding our relationship with Chat Mobility into new and exciting complimentary insurance opportunities, allowing them to deepen and expand their customer relationships.” – Clay Bodnarek, EVP of Alternative Distribution at bolt.