Chewy launches CarePlus
Pet commerce company Chewy announced the expansion of its insurance and wellness offering with the introduction of CarePlus, “an exclusive suite of pet-first wellness and insurance plans” that are now available in 31 states and will expand nationwide by late 2022.
Benefits of CarePlus include 24/7 access to Chewy’s customer care team for those seeking education on insurance, the ability to connect with licensed veterinarians through Chewy’s telehealth service, Connect with a Vet, and 100% of costs covered for eligible prescription medication, supplement and veterinary diet food purchases on Chewy.com.
CarePlus also delivers an end-to-end user experience for veterinary and client interactions with the option for direct payments at participating clinics via Trupanion, Chewy’s partner.
The wellness plans start at $20 a month and cover preventative care such as annual exams, vaccines and parasiticides. Insurance plans start at $20, $60 or $100 a month.
“The launch of CarePlus is a significant step forward in our mission of making pet healthcare more affordable and accessible. Innovating to improve customer experience is the cornerstone of our customer strategy. Our thoughtfully designed and customized selection of wellness and insurance plans will empower pet parents to always say ‘yes’ to high-quality care that will help their pets live longer, healthier and happier lives.” – Mita Malhotra, VP of Chewy Health.