Collective Health appoints new CTO Max Mancini
Collective Health has appointed Max Mancini as its Chief Technology Officer, to oversee the company’s software development and technical operations while furthering Collective Health’s mission to create the healthcare experience we all deserve. Collective Health’s products and technology transform employee healthcare for over a quarter of a million members across all 50 states.
As Chief Technology Officer, Max will lead the company’s engineering organization while overseeing the architecture, design, and scaling of Collective Health’s core platform and suite of products, which help make health insurance work better for American employers, who altogether sponsor 170+ million Americans. Max will also be responsible for continuing to grow the company’s expanded offerings, building upon the recent launch of Collective Go™, Collective Health’s comprehensive solution for COVID-19 screening, testing, and monitoring.
“I am delighted to welcome a world-class technology leader like Max to our executive team,” said Ali Diab, CEO and Co-Founder of Collective Health. “With so many forms of care now taking place in a remote setting, businesses must adapt faster than ever by integrating innovative employee healthcare solutions that help their people better understand and navigate an increasingly fragmented and virtualized healthcare system. Max’s deep technology experience and proven executive leadership track record will enable Collective Health to further accelerate our integration of cutting-edge technologies to deliver the very best health benefits service experience to our customers and to further expand our technology-driven product capabilities.”
Max joins Collective Health from Automation Anywhere where he was EVP of the Digital Worker Ecosystem. Max has been passionate about software since he was a teenager, first writing code at NASA Ames Research Center while in high school and then at Apple before graduating college. Common threads uniting Max’s experiences and pursuits are the challenge of solving tough problems and his passion for trying new things. Professional highlights from Max’s extensive technology leadership career include leading eBay’s Mobile Marketplace, Trust & Safety, User Management, and Developers Program engineering and product teams; managing the global engineering, product delivery, and operations organizations for Apple’s $20 billion online retail stores; and leading the $500 million app ecosystem business at Atlassian.
“I’ve always loved applying technology to solve important problems and healthcare is an industry in dire need for technology to provide more transparency and understanding, while enhancing people’s experience,” said Mancini. “Technology has evolved and upleveled the experiential expectations of customers. This expectation creates the demand, from both employees and employers, for much better navigation, access to care, and ease of use, and I’m excited to be part of building that experience in healthcare.”
In addition to building a web-scale technology platform, Max will be responsible for continuing to recruit and invest in a world-class technology organization, foster an outstanding product development culture, and ensure that Collective Health’s products and technology infrastructure set the standard for reliability, service experience, and trust among its members, enterprise customers, and partners.
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The program will initially launch with partners in the categories identified to have the most impact on benefits plans, including virtual primary care, telemedicine, behavioral health, cancer, diabetes, musculoskeletal/digital physical therapy, and family building, but will expand into other categories over time.