Desjardins Chooses Change
Some took to Twitter to respond:
Starting in May, Desjardins members and clients across Canada who use the Desjardins Insurance Home-Auto, State Farm or The Personal mobile apps will have access to a severe weather alert system for hail, windstorms, torrential rains and eventually, hurricanes and tornadoes. Users will be notified if there’s a severe weather event within 500 meters of any of five locations of their choice. These alerts give people a heads-up so they can take steps to protect their property from potential damage. If the system detects hail, not only will it alert the user but it will also indicate the size of the hailstones because hailstones the size of golf balls can damage cars, but hailstones the size of tennis balls can damage buildings.
Customers can now get their auto insurance 100% online – from viewing a quote, to choosing coverage, to buying a policy. And if they need help, an insurance agent is only a call or a few clicks away. It puts clients in control from start to finish.
Desjardins now offers clients the option of submitting a claim online on their own or with the help of a claims advisor. Clients can report their claim and have their coverage, liability, and deductible confirmed. They can even book an appointment with an auto repair shop for a damage appraisal – all online.
A picture is worth a thousand words
Depending on the extent of the damage to the vehicle, clients can now use the Desjardins Insurance Home-Auto, State Farm or The Personal mobile apps to submit pictures of the damage after an accident. The pictures get sent directly to an auto appraiser, and the client only has to go to the repair shop once (for the actual repairs).
For over a year now, Desjardins has been part of a small group of insurance companies offering flood insurance across Canada (Endorsement 16d). It is the only insurance company that includes the coverage automatically and free of charge to clients who live in low-risk areas.