ICIC Lombard Offers Instant Health Insurance Claim Approval

ICICI Lombard, the general Indian insurer, has launched “India’s first AI-based technology to facilitate instant health insurance claims approval”. As a result, the traditional cashless claim request which takes an average of 60 minutes of processing has been brought down to a minute.


“The solution is designed keeping in mind medical emergencies. For policy holders, this would mean instant cashless processing of their request; thereby ensuring that they avail immediate treatment that is so important in case of medical exigencies. This solution will make claims processing faster, consistent and convenient for our customers, significantly enhancing their claim experience.” – Executive Director of ICICI Lombard, Sanjeev Mantri.