Introducing HSBC VisionGo

HSBC launched HSBC VisionGo, a B2B digital community platform for all SMEs, startups, and prospective entrepreneurs, scaling up its digital capabilities to offer more than banking support for the Hong Kong business community.

Built on Microsoft Azure, the company’s cloud computing platform, HSBC VisionGo employs machine learning technologies to offer personalized professional insights and networking opportunities through an AI-enhanced interface, along with new interactive features designed to foster dialogue and collaboration within the business community, assist SMEs as they adapt to new ways of working, and help find synergies between companies.

HSBC VisionGo enables SME operators to follow each other to keep track of their latest insights, ask matter specialists and like-minded entrepreneurs questions directly to exchange ideas, as well as gather practical insights on a variety of business topics through interactive polling. SMEs can also promote their own offers to create new business leads, or redeem available offers as added benefits.

“We are a connector in the business community, and we aim to use our strength to build a collaborative business ecosystem that will help businesses get through these challenging times and position themselves to make the most of the opportunities when they come.”  – Terence Chiu, Head of Commercial Banking, Hong Kong, HSBC.

A beta version of the platform was unveiled in March 2020. Since then, it has become an open space for SMEs to access practical tips on anything from how to apply for the government-guaranteed loan scheme, to how to start an e-Commerce business.

As of the official launch, the VisionGo community brings together over 9,000 members – both HSBC and non-HSBC customers – and continues to grow. It has connected 5,000 participants to 400 webinars and consultations organized by the business community. It has registered around 600,000 page views of its library of 1,500 articles.

As the platform continues to develop, HSBC will introduce features such as integration with PayMe for Business for event organizers in the near future. The platform’s capacity will continue to be expanded to forge partnerships with different ecosystem players.