Jewelers Mutual reaches over 10,000 Trustpilot reviews

Jewelers Mutual announced it has received over 10,000 Trustpilot reviews, with an overall TrustScore of 4.8 out of 5.

The voice of the customer is very important to us . These reviews help other potential customers make an informed decision about our product and service but also helps us gain valuable feedback to continue to improve the experience. Our customers appreciate us asking because it shows we really do care.” – Nancy Finch, Jewelers Mutual senior director of customer care and operations.

Jewelers Mutual has been a strong presence in the jewelry industry for over 100 years, by protecting both jewelry businesses and personal jewelry owners. The positive comments generated from the reviews are an example of their dedication to honoring and protecting jewelry, sharing their expertise, and delivering exceptional customer experiences.

“Companies that are open and willing to learn from their customer feedback will always thrive and be able to improve their business experience. We take pride in working with businesses who are committed to transparency, innovation, and their customers.” – Brian Merritt, VP of revenue at Trustpilot.