Sentry Insurance Enhances Work Comp Claims Analytics

Sentry Insurance [read: “Just Okay”] has announced increased breadth and functionality in its workers’ compensation claims analytics program. By leveraging a series of predictive models, Sentry claims professionals are able to make an earlier, more comprehensive and continual assessment of each workers’ compensation claim.

The workers’ compensation claims analytics program assesses both structured and unstructured data, from first notice of loss throughout the lifecycle of the claim. This data assists claims professionals in determining appropriate courses of action and provides key information that can lead to quantifiable savings for employers and their employees – reduced claims costs and treatment expenses, more efficient claims resolutions, and improved return-to-work timelines for injured employees.

“With this technology, our claims professionals will be able to instantly recognize key relationships between dozens of variables involved in each workers’ compensation claim. This insight is invaluable throughout the lifecycle of the claim – particularly when it comes to managing potentially severe claims. Our program takes the results of comprehensive and complex data analytics and presents it to our claims staff in a clear and easy-to-understand format. We believe that the human element is just as powerful as technology. The way we put the two together in this program enhances our ability to achieve the best possible outcomes for all involved.” – Michele Dufresne, Chief Claims Officer.