Servify partners with Samsung Electronics
Servify , a global product lifecycle management platform, announced the launch of Samsung Care+ for Business in the samsung.com/business platform through its collaboration with Samsung Electronics America. Samsung Care+ for Business is a premium device protection program targeted toward business customers in the US.
Launched last year, it is exclusively designed as a business continuity solution for enterprises. Samsung Care+ for Business delivers a complete solution for device protection and maximizes business productivity. Benefits for Enterprises include – Digital and fully automated claims journey and Contract Management feature via webpage. The key USP of the program is that there is no service fee for any service request made by the customers.
Servify enables the overall management and administration of the program together with system integration with Samsung’s platform. The program has integrated over 1400 enterprises into the platform and has secured ~1.3 million contracts so far.
“Our longstanding relationship with Samsung has scaled geographies and served businesses and consumers with equal delight. We’re thrilled that Samsung Care+ for Business is well received in the US, where we continue to expand our footprint.” – Sreevathsa Prabhakar, Founder of Servify.
“Samsung is pleased to continue to collaborate with Servify to provide the best quality customer experience for Samsung Care+ for Business customers. Samsung Care+ for Business, with Servify’s platform, provides seamless device protection ensuring our customers’ business workflows remain uninterrupted.” – Greg Hill, Head of Enterprise Product Management and GTM, at Samsung Electronics America.
Samsung Care+ for Business provides its customers a worry-free protection plan, guaranteed Samsung certified service and hassle-free process for claims and tech support. Some of the prominent enterprises include Walmart, Zonar Systems, Mobile County Public Schools among others.