The Hanover appoints Willard T. Lee CIO

The Hanover announced Willard T. Lee has been appointed executive vice president, chief information and innovation officer, effective immediately. In this role, Lee is responsible for advancing the company’s information technology roadmap and delivering technology solutions that support the company’s business operations, its agent partners and its customers.

Lee joined The Hanover in 2003, supporting the company’s commercial lines business within information technology. During his tenure, he has managed the company’s innovation efforts, led the integration of acquisitions within corporate development, and managed the core commercial product group.

“Will has been instrumental in the advancement of our company’s technology and innovation efforts over the past 18 years. He brings to this role his strong leadership skills and deep knowledge of our industry and our company. We are excited to have Will lead our technology efforts into the future. We thank Mark for his tremendous contributions over the years. Under his leadership, we have made great strides to modernize and innovate our technology infrastructure and capabilities, building a highly talented and committed team. Mark also has been a thought partner to members of our leadership team and me, as well as a trusted ally and advocate for our company’s inclusion and diversity efforts. We wish him the very best in his retirement.”- John C. Roche, president and chief executive officer at The Hanover.

Lee succeeds Mark L. Berthiaume, executive vice president, chief information officer and chief technology innovation officer, who retired this month after seven years at The Hanover.