Verisk acquires LocationAware.io
Verisk acquired LocationAware.io, a GPS-based solution, to offer enhanced real-time resource and personnel tracking capabilities for professionals involved in all phases of building and repair.
LocationAware.io will become part of Xactware, a Verisk business that specializes in technologies for the property insurance, remodeling, restoration, and mortgage and lending industries. LocationAware.io harnesses the GPS functionality of mobile devices to provide company managers with an in-the-moment view of field staff’s location. They can use this information to rapidly identify and deploy personnel to service calls, minimizing response times, reducing operating costs, and improving customer satisfaction ratings. In addition, companies can choose to let customers track the location of their selected service personnel on a map.
“Having the ability to know your team members’ location is key to providing premium customer service,” Xactware President Mike Fulton said. “This acquisition opens the doors to many exciting possibilities for professionals involved in all phases of building and repair. With this advanced tracking capability, companies can pick the team member best suited to respond to customers’ needs based on who is closest, as well as provide their customers the ultimate in service by allowing them to track those assigned to their job.”
Warren Erickson, Nsurance Solutions founder and CEO, and Tim Ellis, president and founder of the I3 Group, have joined Xactware’s team to lead the development and sales of LocationAware.io. Erickson has more than 40 years of experience in the claims industry, including claims handling, adjusting, catastrophes, and insurance programs. Ellis has over 25 years of management and strategy experience in information technology and BPO services related to auto, homeowners, and commercial insurance.
“We are excited to join forces with Verisk and Xactware,” said Erickson. “We look forward to continuing to develop the latest in cutting-edge, real-time tracking and monitoring technologies that help professionals across numerous industries provide premium on-demand field services to their clients.”