West Bend Mutual Insurance Partners With Hi Marley

As part of its continued promise that “The worst brings out our best®”, West Bend Mutual Insurance has partnered with Hi Marley as its intelligent messaging solution to enhance customer communication across the enterprise.



“Our customers have been asking for something like this, and we’ve been looking for the right solution. This is built for insurance, which makes it easy to deploy – and honestly our people love it. The team behind Hi Marley have proven themselves repeatedly in the industry. This wasn’t a hard decision.” – VP of Claims, David Ertmer.


Established in 2017, Boston-based Hi Marley offers an intelligent message-based assistance tailored for insurance claims in the following lines of business: auto, home and business insurance.