A word with Zurich’s Chief Risk Officer

“We will cut that back and be more focused” – chief risk officer at Zurich, Cecilia Reyes, says it’s hard to realize the benefits from these tech investments hence the insurer’s plans to cut spending on large technology projects. Oh, and there may be job cuts too. So much for technology with a human touch. Bottom Line: in the race to save $1.5 billion by 2019.